About Us
Who we are, what we provide, and the standards that guide our learning and stationery services.
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Legal, Trust & Policy Center
These policies explain how The Soraninmunay operates its learning platform and stationery shop. They are public, available without signing in, and written to help students, parents, teachers, and customers understand their rights and responsibilities.
Last updated: September 1, 2026
Core policies
The principal terms and trust information for everyone using the platform.
Contact Us
Official ways to reach us about accounts, courses, payments, orders, privacy, or complaints.
Read policyPrivacy Policy
How personal information is collected, used, shared, secured, retained, and controlled.
Read policyTerms and Conditions
The agreement governing accounts, courses, shop orders, payments, conduct, and platform access.
Read policyCookie Policy
What browser storage technologies are used, why they are used, and how users can manage them.
Read policyRefund and Return Policy
Clear eligibility, timeframes, methods, costs, exclusions, and processing rules for courses and stationery.
Read policyShipping and Delivery Policy
Delivery areas, fees, processing, pickup, failed delivery, tracking, and damaged packages.
Read policyPayment Policy
Accepted methods, authorization, pricing, payment status, security, receipts, and failed transactions.
Read policyCourse Content Licence
The limited rights students receive and the restrictions protecting teachers and course materials.
Read policyCommunity and Acceptable Use Policy
Behavior and content standards that keep the learning community safe, lawful, and trustworthy.
Read policyAdditional LMS policies
Detailed rules for teachers, protected course content, account security, and complaints.
Student Account-Sharing PolicyExplains the one-device registered-token system and account-sharing restrictions.
Copyright and Anti-Piracy PolicyRules for copyrighted content, protected videos, piracy reports, and enforcement.
Teacher AgreementCore agreement for teachers who create and sell courses on the platform.
Teacher Revenue and Commission AgreementExplains course pricing, commission, deductions, payout review, and withdrawal timing.
Prohibited Content PolicyLists content that teachers and users may not upload or promote.
Complaint and Takedown ProcessHow users, teachers, students, and rights holders can report issues.